Second homes deteriorate quietly in your absence. Marenn is your trusted presence on the ground: monthly inspections with TimeFrame™ AI photo comparison, SkyCheck™ drone roof surveys, comprehensive reporting and genuine peace of mind for owners, wherever they are.
You arrive after months away and within the first hour you've found the thing that went wrong. The next two days aren't a holiday. They're unpaid coordination work: chasing trades, waiting for callbacks, managing access from a property you're trying to relax in. Marenn exists so that when you arrive, you actually arrive. The issues are already known, already handled.
Computer vision compares each room and feature against last month's record at a pixel level. A faint watermark on a ceiling. A hairline crack that has widened two millimetres. Changes our system will always notice, flagged before your steward leaves.
Members use Marenn monitoring and preventative maintenance to reduce their overall cost of ownership by catching issues before they become expensive.
A complete condition archive covering years of monthly Marenn Reports de-risks the buyer's due diligence and removes the "unknown condition" leverage buyers use to negotiate. Your asking price supported by evidence rather than assertion.
Salt air, humidity and storm exposure are relentless. A second home left unchecked for months is not the same property you left. These are the issues Marenn members stop worrying about.
A slow leak under a basin. Condensation behind a wall. Rising damp through an unsealed slab. In a coastal climate, moisture finds every gap, and mould follows within days. Left undetected for a month, remediation becomes a major works project.
Salt air attacks exposed metal, window seals, roofing, balustrades and air conditioning units. The deterioration is gradual and invisible until it isn't: a corroded anchor, a failed seal, a compromised roof joint that turns a heavy rain into a ceiling collapse.
A storm passes while you're interstate. A roof tile shifts. A fence section comes down. Water enters through a compromised seal. No one notices, and by the time you arrive the damage has multiplied. A Marenn Storm Report changes this entirely.
Pool pumps run dry and burn out. Hot water systems fail and flood. Air conditioning units develop faults that compound with continuous running. These failures are almost always detectable before they become expensive, if someone with the right knowledge is listening.
An overflowing letterbox. Accumulated deliveries. Unchanged curtains for months. Coastal holiday areas are not immune to opportunistic entry. Visible regular activity: a car in the drive, lights that change, mail that disappears, is one of the most effective deterrents there is.
Coastal properties attract possums, rodents and insects in ways inner-city homes do not. A gap in the eave, a missing vent cover, a disturbed roof section, and you have a nest in your roof cavity. Marenn identifies entry points and signs of activity before an infestation takes hold.
Each Marenn visit follows the same rigorous sequence: every room, every system, every external area. Nothing is skipped. Nothing is assumed. The same protocol, every time.
Every visit follows the same structured sequence. Your steward works through each step methodically, so nothing is skipped, nothing is assumed. Your report arrives within two hours.
Your steward confirms their identity with a biometric selfie, then accesses the property via an encrypted Bluetooth key safe. No codes shared, no keys copied, complete audit trail.
A full letterbox signals an empty house. We clear it, photograph each item and follow your instructions on forwarding or disposal.
Computer vision compares each room and feature against last month's record at a pixel level. A faint watermark on a ceiling. A hairline crack that has widened two millimetres. Changes our system will always notice, flagged before your steward leaves.
Taps run, toilets flushed, visible pipework checked for leaks or corrosion. Smoke alarm test buttons pressed, audible response confirmed.
AC, pool equipment and hot water recorded on video with audio. Baseline variance flagged.
Utility meters and LPG bottle gauges read, photographed and logged monthly. Spot anomalies between visits.
Façade, doors, windows, fencing and grounds. Ground-level visual check for weather damage, salt corrosion, pest evidence and drainage issues.
An automated drone orbit captures high-resolution video of your entire roof, gutters, ridgeline, flashings and solar panels. AI analyses every frame month-over-month: cracked tiles, lifted sheeting, gutter blockages, salt corrosion and storm damage detected before they become costly repairs. Included with every Marenn Report.
Your full Marenn Report lands in your inbox within two hours of the visit. Everything documented, nothing left to memory.
Every Marenn visit builds your property's permanent condition archive: a complete, timestamped record of your home's health, there for insurance claims, maintenance decisions and genuine peace of mind.
Your Property ArchiveWhen something needs attention, we connect you with a vetted local tradesperson, coordinate access and confirm completion. You approve. We handle it.
One-Tap ApprovalEvery Marenn Report includes an automated drone roof survey. AI analyses the footage month-over-month, catching cracked tiles, lifted sheeting, gutter blockages and salt corrosion before they become costly repairs.
Drone Roof SurveyThe AI tracks every data point across your entire membership, identifying seasonal patterns, deterioration curves and correlations no single visit would reveal.
Trend AnalysisThe monthly fee is the smallest number in the equation. One early catch typically covers a full year of membership.
Founding Members lock in today's pricing for life and receive a reduced onboarding fee of $499, saving $500 on the standard rate. After our first 20 properties, standard pricing and onboarding fees apply. Set your bedrooms and bathrooms, select any features that apply and your quote updates in real time. Annual membership includes two months free.
Annual membership: 12 months billed monthly or upfront (10 months' cost, two months free). Monthly rolling thereafter. Founding Members pay $499 for onboarding, saving $500 on the standard $999 rate, with today's monthly pricing locked for life. Your onboarding visit is your first Marenn. We install your key safe, establish your Digital Home Record and conduct your baseline Marenn, all in one visit. Monthly Marenn visits follow from there.
Peace of mind is the feeling you get when your Marenn Report arrives each month. The Marenn Experience
Straight answers. If something isn't covered here, reach out and we'll respond within one business day.
Second homes deteriorate quietly when no one is watching. A slow leak under a basin becomes a structural repair. A pool pump runs dry and burns out. A roof tile shifts in a storm and water enters for three weeks before you arrive. Salt air corrodes seals, metal and surfaces in ways that are invisible until they aren't.
Marenn puts a trusted, knowledgeable presence in your home every month. A steward who knows what to look for, documents everything and tells you within two hours of leaving. That's the problem we solve: the gap between the last time you were there and the next time you walk through the door.
Owners of second homes, high-value residences and investment properties that sit vacant for extended periods, whether you're interstate, overseas, or simply unwilling to rely on a neighbour's best intentions.
Particularly suited to properties in salt-air environments where deterioration is accelerated and the cost of delayed discovery is high.
A neighbour means well. A property manager is focused on tenancy. Neither produces a timestamped photographic condition report, records your mechanical systems on video, compares this month's images to last month's with AI assistance, or maintains a permanent archive of your property's health.
Marenn is not a letting service. It is a stewardship service, built entirely around protecting the condition of your home and giving you verifiable peace of mind from wherever you are.
Every Marenn visit follows the same rigorous sequence:
No. Marenn is a visual stewardship service, not a licensed building, pest, electrical or structural inspection. We do not open walls, conduct destructive testing, or certify compliance. SkyCheck™ drone roof surveys provide aerial visual monitoring only and do not replace qualified roof inspections or structural assessments.
Where our protocol includes functional checks such as pressing smoke alarm test buttons, running taps and flushing toilets, these confirm basic function only. They are not licensed safety inspections and do not certify compliance with any standard. Smoke alarm testing confirms the alarm sounds when the test button is pressed; it does not certify battery life, sensor calibration or compliance with AS 3786. Plumbing checks confirm visible function; they do not assess pipe condition, water pressure compliance or concealed plumbing.
Where something needs specialist assessment, we flag it clearly and connect you with the right licensed professional through Marenn Prevent.
Yes. No service eliminates risk entirely. Hidden defects, latent structural issues, or a storm in week two of a four-week absence can still cause damage. Marenn dramatically reduces the window in which issues go undetected, but it is a preventative monitoring service, not a guarantee against damage or loss.
Clients remain responsible for maintaining appropriate building and contents insurance.
Access is managed via a Bluetooth Master Lock key safe, installed at your property during onboarding. There are no codes shared, no keys that can be duplicated without your knowledge and access can be revoked remotely at any time.
All entry is timestamped, audited and documented. Access methods are agreed and confirmed in writing at onboarding.
All Marenn stewards are police-checked, vetted and reference-checked. We recruit locally and deliberately: our stewards are established members of the communities they work in, with genuine stakes in the areas they serve. Before every Marenn, your steward verifies their identity with a biometric selfie, creating a complete, audited chain of custody from the moment they arrive.
Marenn holds public liability insurance and professional indemnity insurance. Every steward operates under our company coverage and is required to maintain professional presentation and conduct at all times. Certificates of currency are available on request.
You are notified promptly via WhatsApp Business or email, with photographs. Where you have pre-authorised us to act: turning off the water supply if a leak is detected, moving outdoor furniture ahead of a storm, we will do so immediately and report back.
No non-emergency work is ever undertaken without your explicit approval.
Our stewards are trained to exercise good judgement on minor matters within easy reach: bringing in bins left out, closing an open window, moving outdoor furniture ahead of a storm. These aren't commitments, they're the kind of thing a trusted person does when they're in your home.
We never ask stewards to take risks or act outside their training, but we do ask them to notice what a thoughtful neighbour would notice, and act accordingly.
Your report is delivered within two hours of your steward leaving the property. Our preferred delivery method is WhatsApp Business: photos, video and written notes in a single organised thread, creating a running record of every conversation about your home in one place.
Reports can also be delivered via email on request.
Your Digital Home Record is your property's permanent condition archive, built incrementally with every Marenn. It contains the full photographic history, noted maintenance items, completed works and mechanical system recordings.
Over time, this becomes a genuinely valuable asset: a complete, timestamped record of your home's condition that supports maintenance planning, capital works decisions and, as Marenn develops its risk platform, potential insurance optimisation.
A human reviewing last month's photos alongside this month's is working from memory and attention. Both are fallible, particularly across dozens of rooms and hundreds of images. TimeFrame™ compares images at a pixel level, same room, same angle, same frame, and flags specific areas where change has occurred, with the changed region highlighted for the steward to physically re-examine before leaving.
The practical difference: a faint new watermark on a ceiling, a hairline crack that has widened slightly, a small area of paint that has bubbled. These are changes a conscientious human might notice. They are changes our system will always notice. The combination of computer vision identifying and human steward verifying on the spot is more reliable than either alone.
Marenn Prevent is our vetted trade network. When a Marenn identifies something that needs attention, such as a plumber, electrician, pest controller or maintenance contractor, we connect you with a qualified, trusted local professional.
You approve the work. We coordinate it. You hear about it when it's done. Trades are independent licensed contractors; their compliance responsibilities remain their own. Where Marenn receives a coordination fee, this will always be disclosed.
No. Marenn Prevent is a convenience, not a requirement. You are always free to engage your own contractors. We can liaise with them directly if you prefer: providing access, briefing them on findings and coordinating attendance around your schedule.
Marenn is priced monthly based on your property's specific configuration: number of bedrooms and bathrooms, plus any features that add Marenn time: pool, garden and grounds, multi-storey layout, garage or studio, tennis court, or jetty.
Use the pricing calculator on this page to get an instant quote for your property. Pricing starts from $249 per month, the equivalent of $58 per week for a property worth protecting.
Your onboarding visit is your first Marenn. In a single visit we conduct a full baseline Marenn of your property, establish your Digital Home Record, install your Bluetooth Master Lock key safe and configure your Marenn template. The monthly Marenn cadence begins from there.
The onboarding fee reflects the cost of that first Marenn, the key safe hardware, the Digital Home Record setup and the coordination time involved. It is the foundation against which every subsequent Marenn Report is measured, and what makes TimeFrame™ comparison possible from day one.
Marenn operates on an initial 12-month minimum term, after which membership rolls monthly and can be cancelled with 30 days’ written notice. We think of the first year as the period where the service proves its value — your Digital Home Record is established, seasonal patterns are documented and TimeFrame™ starts to show its depth. After that, your continued membership is entirely your choice, and we believe the service should earn it.
Your Marenn photography, condition records and property history are stored securely and used to deliver your service. We may use anonymised, aggregated data, never personally identifiable, to improve our platform and develop future services.
We do not sell your personal data. All data is handled in accordance with Australian Privacy Law. Where future products require additional data use, we will seek your explicit consent.
Possibly. Marenn is building toward a risk platform that may, in time, integrate with insurance providers, using the longitudinal condition data in your Digital Home Record to support better risk assessment and potentially more favourable coverage terms.
Marenn itself is not an insurance policy and joining Marenn does not obligate you to participate in any future product. Any insurance offering will be clearly disclosed and appropriately regulated.
We launched in the Noosa Region because this is home. Expansion to the Sunshine Coast and Australia's other great coastal enclaves follows as we grow.
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We'd owned the Noosa house for eleven years. For the first eight, something was always wrong when we arrived: a leak, an equipment failure, something we had no idea about until we walked in. Since Marenn, two things have been caught early. Nothing has surprised us. That's what we were paying for.
Onboarding and first report on your first visit. From there, we're your eyes on the ground every month.
We collect these details to set up your Marenn account. They are passed securely to our payment provider so you will not need to enter them again at checkout.
We'll be in touch within one business day.
Welcome to your Marenn membership. Here's what happens next.
Check your inbox: your receipt and account details will arrive within a few minutes.
Your Marenn coordinator will reach out within one business day to arrange your onboarding visit: your first Marenn, key safe installation and Digital Home Record setup, all in one.
We walk through your home together, configure your Marenn template and install your Bluetooth key safe.
Your Digital Home Record begins. From here, your home is looked after, every month, without you having to think about it.